Terms & Conditions

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All services offered by Nirvana Light Ltd are as UK Law states and for entertainment purposes only and we cannot guarantee the accuracy of a reading or other services.

Although Nirvana Light believes all readers to be the best available, they are all self-employed, therefore Nirvana Light has no control over the accuracy and content of a service, and will not be liable, or accept liability, for any damage or loss of any nature arising from content given in any reading or from any information supplied on this website or newsletters.

You must be 18+ to use our services and have the bill payer’s permission.

Credit Card Services

To use our credit card services you must either be the cardholder or the cardholder must be present when the booking is made. All credit/debit card calls are charged at £30 for the first 20 minutes, £43 for 30 minutes

You will hear a recorded message informing you when you have reached the end of your paid time. If you choose to continue with the call you will be charged £1.50 per minute for the remainder of your call. Please note that it is solely your responsibility to end the call, you are able to do this at any time, whether within or outside of your prebooked time.
 

Premium Line

Calls to our premium line service from within the UK cost £1.50 per minute from a BT landline, call costs via other service providers or from a mobile phone may be higher.

Calls to our live services from the ROI cost €2.40 per minute from a landline, call costs via other service providers or from a mobile phone may be higher.

Text Service

Our text services for mobile phones are charged at £1.50 per reply, some messages may require 2 replies.

Text ADAM or SAM then your question and send to 66660. Astro-text: Text NL followed by your star sign to 84142 cost £0.50p

This is a subscription service, four texts per month. To cancel this simply send: Stop to 84142.

Barring of Access

Nirvana Light Ltd reserves the right to temporarily or permanently bar access to any or all of its services under the following conditions: Acts of fraud, abusive behaviour towards readers or receptionists, misuse of the service in any way or suspected as being at risk or vulnerable.

Complaints

Please send any evidence and details of your complaints to: Nirvana Light Ltd, PO Box 387, Margate, CT9 2WD.

Your complaint will be investigated and replied to within 14 working days.

Legal Jurisdiction

These conditions shall be construed in accordance with English Law and any legal action against the company must take place in an English Court of Law.

Customer service contact:

Telephone (0207) 111 6092 
Nirvana Light
PO Box 387
Cliftonville
Margate
Kent CT9 2QN

Refunds:

We have a ‘no link’ policy, which means that if the client feels that in the 1st 5 minutes of a credit card reading that they have not made a link with their psychic then we will put them through to someone more suitable. On the very rare occasion this finishes in the same way, then a refund will be given.

Cancellation:

We do not except cancellations. Any payment made will be held in credit for the client to use within 30 days.

Transaction currency:

We only accept GBP £.